Privacy Policy

Absolute Window Cleaning ("we", "us", or "our") operates the website absolutewindowcleaning.ca. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.

Information We Collect

We collect information you provide directly to us when you:

• Fill out the quote request form (name, email, phone number)
• Contact us by phone or email

Cookies and Analytics

We use cookies and similar tracking technologies to analyze site traffic and improve your experience. Specifically:

• Google Analytics — We use Google Analytics to understand how visitors interact with our website. It collects information such as how often users visit the site and which pages they view, and uses cookies to do so. You can learn more at Google's Privacy Policy.
• Ahrefs Analytics — We use Ahrefs Web Analytics for website traffic analysis.

You can choose to accept or decline cookies when you first visit our website. If you decline, analytics tracking will not be loaded.

How We Use Your Information

We use the personal information we collect to:

• Respond to your quote requests and inquiries
• Provide our window cleaning services
• Improve our website and services
• Send follow-up communications related to your service request

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your form submissions are processed on our own Cloudflare infrastructure and protected by Cloudflare Turnstile, a privacy-friendly bot-protection service, solely for the purpose of delivering your message to us.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal or reporting requirements.

Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for the collection and use of your information

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Phone: (403) 849-0322
• Address: 769 Winnipeg St #403, Penticton, BC V2A 5N2